Winscribe Product Feedback

Share your feedback and Winscribe feature requests

In accordance with the EU Cookie Directive, we are informing you that we use cookies on our website. Please read our cookies notice and privacy policy for more information. If you continue without changing your settings, you are agreeing to our privacy policy and cookies notice.

Read More

Winscribe Product Feedback

Our approach to product feedback

Here at Winscribe, we take product feedback extremely seriously.

We believe that listening to our customers, team members and prospects – by taking their ideas on board – is a sure-fire way to build a better product.

We use your feedback to identify the most important features, ideas, pain points and opportunities so that you can get more value from our product as efficiently as possible.

 

How to give us your product feedback

Submitting your feedback couldn't be simpler.

1. Browse to our feedback website at https://feedback.winscribe.com.

2. If this is your first visit, you’ll need to create an account. Just click the ‘Sign Up’ button.

Support_Feedback_Account_Setup.png 

3. Enter in your email address, create a password and let us know which of our products you are interested in. Once you are done, Click ‘Register’ and our system will send you an email to validate your account creation.

Support_Feedback_SignUp.png

4. Click the link on the email to validate your newly created account.

5. Use your account credentials to log in.

Support_Feedback_LogIn.png

 

What happens to your product feedback

All new requests are set to the "Awaiting Feedback" status so that more people can vote, prioritise and give us information. This allows is to gauge demand, gather use cases and automatically establish impact and value.

Every month our Product Teams hold a product feedback meeting. They discuss the highest priorities for our customers, team members and prospects and look at how the requests align with our own strategy.

As the team goes through the feedback we received, they will update the status of each request in Receptive (our feedback platform) so that you immediately know the outcome.

If we decide to build a feature or make an improvement, the status will change to "Planned" or "Building". It will then be added to our product roadmap.

Anyone who has submitted or voted on a specific request will be notified when the status is updated. We will always provide an explanation as to the nature of the status update.

Our product feedback portal always has the most up-to-date information about our products and what we are building next.

If you reach out directly to our Support or Customer Success teams, they'll be able to look up ideas for you, but they won't have any additional information or provide an estimate for when your request will be reviewed.

 

FAQs

How long will it be before the product team reviews my idea?

Items will be reviewed by the product specialist on a monthly basis; we take the top requests and update the status where appropriate. Roadmapping meetings occur quarterly. Make sure your ideas are clear and concise so others can vote on it and prioritise. Also be sure to prioritise your own requests too – that way, we will know if a particular request is important to you.

My request hasn't been reviewed yet and I submitted it 6+ months ago. What can I do?

If we haven't reviewed your item yet and it is a high priority for you:

  • Make sure it's at the top of your priority list

  • Make sure your request is clear. Why do you need this? What is it stopping you from doing? What is the impact of that? Please add these details in a comment on your idea.

Thank you for your feedback, understanding and support as we work together to build the best products possible!

Submit Feedback

Working with industry leaders worldwide


13
JUN

Confed18: Celebrating the past, shaping the future

6/13/2018 - 6/14/2018

Winscribe will be attending, but not exhibiting, at the Confed18. Please email sales@winscribe.com to schedule a coffee with our UK Head of Sales or with our UK Marketing Executive.

Manchester Central Convention Complex

NHS Confederation

Confed18.PNGWinscribe will be attending, but not exhibiting, at the Confed18. We would be happy to meet with anyone over the course of the event for a coffee and a chat; whether you are an existing customer or just interested in what we can offer. Winscribe’s continued support of the NHS Confed reflects our company’s core values in healthcare– improving efficiency and reducing cost.

Though we have decided not to exhibit this year, we look forward to an opportunity to talk, discuss and connect over the course of the event. Please email sales@winscribe.com to schedule a coffee with our UK Head of Sales or with our UK Marketing Executive.

7
JUN

HSJ Value Awards

6/7/2018

Winscribe are proud sponsors of the HSJ Value Awards, which aims at recognising and awarding improved value and efficiency in healthcare.

Manchester Central Convention Complex, Manchester, United Kingdom

HSJ

HSJ_Awards.pngThe HSJ Value in Healthcare Awards seek to recognise and reward outstanding efficiency and improvement by the NHS. The Value in Healthcare Awards recognise excellent use of resources, but they also seek out examples of demonstrable improvement in outcomes, both within back office functions and clinical initiatives.

Winscribe are, once again, excited to have judged, and will be presenting an award during the evening. We will be there all night, so feel free to come and introduce yourself at our table. If you would like to organise a quick chat over a glass, or two, at the event or before then email us at sales@winscribe.com.

The HSJ Value Awards perfectly reflect the core value of Winscribe; making time for the work that counts, providing efficiency and notable savings in the clinical document creation process.

For more information about the HSJ Value Awards, please visit value.hsj.co.uk.

12
JUN

Healthcare Partnership Network

6/12/2018 - 6/13/2018

Winscribe will be attending the highly esteemed Healthcare Partnership Network event in June. The two days focus on transformational change within the NHS and provides a platform for NHS leaders to come together to share their own views and experiences as well as learn from others. The event includes keynote presentations, case studies and formal and informal networking. We will be attending as a supplier keen on initiating conversations around how Clinical Documentation can be a source of transformation and savings.

De Vere Horwood Estate, Milton Keynes, United Kingdom

Partnership Network Events

hpn-logo.pngTransformational change within the NHS is hard to implement correctly. That, combined with the ever changing technology landscape and the need to automate and streamline business processes whilst trying to maintain leading edge patient care and health services, is difficult. Whilst some succeed in implementing a cohesive strategy, many NHS organisations are still rankling with their decision making. Unfortunately there isn't a 'one size fits all' solution to this problem.

Healthcare Partnership Network (HPN) provides a platform for NHS leaders to come together to share their own views and experiences as well as listen and learn from others in the HPN Community. At our next engagement you will experience a range of keynote presentations, industry leading case studies, formal and informal networking, targeted business meetings with suppliers as well as a complimentary stay at a breathtaking countryside venue.

For more information about the Healthcare Partnership Network event, please visit www.partnershipnetworkevents.com.

21
JUN

(WEBINAR) GDPR: are we there yet?

6/21/2018

Welcome to the HSJ GDPR webinar, sponsored by Winscribe. We are going to look at the position so far with the General Data Protection Regulation and what it means for NHS organisations.

Your PC

HSJ

GDPR: are we there yet?

21st June at 12:30pm BST

Register today at http://www.workcast.com/register?cpak=2769489488341113

HSJ.jpgBy the time the webinar is held, the GDPR will be in force and trusts and other organisations should be compliant. Many of you will have spent the last few months preparing for this - appointing a data protection officer, ensuring that those you are in contact with have given their consent to continue receiving emails and mailing updates, and ensuring they have legitimate grounds for sharing information. Trusts also need to be certain that companies who supply services to them and may therefore be data processors under GDPR are fully GDPR-compliant if necessary.

We will also look at how trusts can work with suppliers to ensure they are aligned with GDPR in areas such as digital dictation and paperless technologies. Are there areas of expertise among suppliers which trusts can tap into?

It's a mammoth task and inevitably there will be some things still to be done post-May 25th. This HSJ webinar will help you pinpoint loose ends and areas you might have missed.

As the leading provider of document production software, Winscribe’s innovative analysis and consultancy style approach has helped NHS trusts to find recurrent savings within their document creation processes. Winscribe’s focus on streamlining clinical correspondence makes time for the work that counts in our hospitals; throughout the UK and internationally.

For more information and to register, please visit: http://www.workcast.com/register?cpak=2769489488341113

Contact Us

UK & Europe

+44 (0) 207 471 0100

Get in touch

North America

+1866 494 6727

Get in touch

Australia

+61 2 9045 7500

Get in touch

Rest of the world

+64 (9) 486 9010

Get in touch

Copyright © Winscribe