Winscribe Inc Ltd is a New Zealand based private company, and Winscribe Europe Limited, Winscribe USA Inc., and Winscribe Australasia Pty Ltd operate under its ownership. As a long-term supplier to healthcare organisations, government institutions, the legal sector and other professional businesses, Winscribe maintains strict data governance processes ensuring the security of all data controlled or processed by Winscribe. Winscribe Europe Limited is ISO 27001 and ISO 9001 certified, and data governance is aligned with GDPR regulations.
Our Data Protection Officer is Ian Gibbons who can be reached at firstname.lastname@example.org or by calling +44 (0) 207 471 0100.
What Information Do We Collect About You?
Winscribe holds contact information for the sectors we operate in. This information is limited to public classification business data including name, business email address, business phone number, and, in some cases, job title of contact. In rare cases we store the personal email address or phone number when that has been supplied by the individual as the primary contact method.
This information is collected when you register with us, provide information at events, use our website contact forms, contact us via email/phone, or when you voluntarily participate in competitions, complete surveys or provide feedback.
How We Use The Information About You?
We collect information about you to process your enquiry or order, manage your account, resolve consumer and/or product issues and, if you agree, to email/call/mail you information about our products and services we think may interest you as part of a newsletter or promotional campaign. These communications may also contain interesting personal stories or customer testimonials focused towards your industry.
We ask you to share your information with us for purposes including, but not limited to:
Receiving information about Winscribe products and services;
Managing your Winscribe account;
Processing your enquiry or order;
Resolving consumer or product issues and administering product support
Registering certain products or enhancing functionality;
Participating in Winscribe online communities, including our social media channels/pages and blogs;
Storing your preferences for future interactions and communications from Winscribe;
Helping us to develop products and create campaigns that are designed around you, optimise customer services and continuously improve our websites;
Helping us to improve products and services, and allowing Winscribe to keep you informed of, or involve you in testing of, new products and services;
We generally process your personal data only for those purposes that we have communicated with you. If we use it for other (closely related) purposes, additional data protection measures will be implemented, if required by law.
For more information about our information gathering and cookies usage, please see the following sections below: “Cookies” and “Information Gathering”.
Winscribe will not share your information for marketing purposes with third party companies.
Information shall be kept subject to data cleansing (in cases of old data, uncontactable or email bounces and requests of deletion).
We would like to send you newsletters or emails containing staff/customer stories, promotions and news about your sector, as well as information about our products and services and where Winscribe will attend events or appear in press material. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email email@example.com.
Customers of Winscribe Products
As part of our services to existing customers and to efficiently fulfil our contract to our customers, Winscribe user contact information is used. This information is strictly business contact details only (name, email, business name, business address, phone number and occasionally job title, when supplied). Winscribe may contact existing users as part of customer feedback surveys, in order to further develop our product and improve our services. Winscribe users are also placed on our customer newsletter list ("The Winscriber"). This e-Newsletter contains sector relevant articles and stories, news items, as well as information about our products and marketing activities (what events we are attending, articles about us featured in the press, etc.).
You have a right at any time to request us to cease contacting you. If you do not wish to receive our newsletter email firstname.lastname@example.org to be removed. Customer surveys are deemed an essential part of the fulfilment of the contract and are infrequent. However, if you wish to request to be removed from Winscribe’s communication lists, please contact the DPO (see below for contact details) or email@example.com.
Access to Your information & Correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email firstname.lastname@example.org or write to us at the following address:
85 Uxbridge Road, Ealing Cross
W5 5TH, United Kingdom
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For more information about cookies, how to disable cookies in your particular browser, and how to remove cookies that have been placed on your machine, please visit: http://www.allaboutcookies.org/manage-cookies/.
You can find further information on how to alter your cookie settings for the browser that you use from the following list:
You can examine our entire web site without providing any information whatsoever. Our website’s request-for-more-information/contact us form requires users to give us contact information. This information is used to provide information to those who inquire about our products. This information is also used to get in touch with customers when necessary. Depending on the sales territory, this information may be shared with certified Winscribe resellers to provide information to those who inquire about our products. Never does contact information get shared with third parties outside of the Winscribe certified reseller network. From time to time, the information gathered through this site will be used to notify you about Winscribe products and services that we think will be of interest to you.
If you fill out a web form on this site, your information will be stored in our CRM system, and some elements of your past browsing on this site may be available to our staff to determine your interests, so we may more effectively engage with you and improve our site. However, if you use private browsing as described above, you may provide us your information without making your past browsing activity available to us. If you do not wish for us to have your personal information, please do not fill out any of the web forms on this site.
If you opt-in to our newsletter or any of our other marketing emails, clicking on a link in any of these emails may cause you to be personally identified on our site and may cause some part of your past browsing history on our site to be available to our staff to determine your interests, so we may more effectively engage with you and improve our site. If you do not wish for this tracking to occur you can unsubscribe from our mailings or use private browsing mode to avoid tracking.
Our site does not covertly capture information regarding the specific activities of any particular user. We do not have any arrangements with any other sites to track or monitor user activities on the Web. The only personal information that we capture has been specifically submitted to us through the request-for-more-information form.
Precautions for Children
Winscribe Inc Ltd does not attempt to collect personal information from children. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases about children.
When you disclose personal information to us it stays within Winscribe and its certified sales partner network. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organisation.
Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.
When you participate in various social media forums like Twitter, LinkedIn, YouTube, etc., you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share the personal data in your social media profile(s).
Also, depending on the choices you have made regarding your settings on various social media sites (and/or in combination with your settings on the Winscribe Pages), certain personal data may be shared with Winscribe about your online activities and social media profiles (e.g. interests, user name, photo, comments and content you have posted/shared etc.).
Winscribe may store your personal data in a cloud. This means that your personal data may be processed on behalf of Winscribe by a cloud service provider and could be stored in different locations around the world. Winscribe makes use of organisational and contractual measures to protect your personal data and to impose similar, but in no way less restrictive, requirements on our cloud services providers, including requirements that your personal data be processed exclusively for the purposes mentioned above.
Once you have provided us with your personal data, you have reasonable access to that information so that you can update, modify or, if legally possible, delete it. You may make these requests regarding your personal data by contact email@example.com or Ian Gibbons, Winscribe’s Data Protection Officer, at firstname.lastname@example.org or by calling +44 (0) 207 471 0100.
You will also be provided with an opt-out opportunity when necessary and we will comply with any local legislation.
How to Contact Us
By email: email@example.com
Or write to us at:
85 Uxbridge Road
W5 5TH, United Kingdom
To contact Ian Gibbons, Winscribe's Data Protection Officer, email firstname.lastname@example.org or call +44 (0) 207 471 0100.