Abacus Systems assist Lisney with enhanced workflow with Winscribe

Abacus Systems have been delivering quality IT solutions and projects for over 20 years, and have worked closely with Winscribe for many of those years. This relationship has provided Abacus Systems with extensive knowledge and experience that covers the wide range of professional workflow applications.

After consultations discussing the future path of Lisney - Ireland’s largest independent real estate agents - it became very apparent that Winscribe’s automated workflow solution was the perfect fit to meet the demands Lisney was experiencing from their continued growth.

A trial was set up very quickly using Winscribe cloud services. The authors and transcriptionists were delighted with the application and solution offered as they quickly discovered the benefits of digital workflow, and mobile flexibility. It may sound simple, but the power of just being able to send work while out of the office on your trusted smart phone meant that the typist’s peaks and troughs of dictations landing on their desks were instantly eliminated. For the first time, typists could manage their workload at the click of a button and authors could see who was processing their work.

Lisney opted for an on premise configuration of Winscribe simply because it worked out much cheaper. Winscribe’s reasonable licencing model for only charging concurrent typist licences necessitates that author’s use the software for free. The ratio between authors and typists made this a simple decision.

Eoghan Johnson, Business Development Director at Abacus, said:

“Providing our clients with the right solution for their needs is our main focus, along with providing a quality after sales service. Our great relationship with Joe DiCarlo and the team at Winscribe was beneficial to this project, as we could speedily identify and trail the suggested solution – allowing Lisney to quickly see the benefits of the enhanced workflow process.”

Joe DiCarlo Channel Relationship Manager at Winscribe commented:

“Supporting our partners is what we do best. To be able to set up a quick trail to deliver the benefits instantly without debate is just one way we can help our Winscribe partners do well.”

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About Lisney:

For nearly 80 years, Lisney has earned the reputation for service excellence that is unequalled in the industry. They have remained true to their fundamental values of integrity, objectivity and wisdom in a changing world. The talented and creative people add value and deliver results worldwide for owners, occupiers and investors. Whether you experience Lisney in a commercial, industrial, institutional or investment capacity, they promise comprehensive knowledge, expert judgment and unmatched service. www.lisney.com

About Abacus Systems:

As a leading, independent IT infrastructure solutions provider, Abacus Systems is a recognised partner of the world’s leading IT suppliers.  We are known for extensive understanding in most major platforms and recruit only very experienced staff. Our expertise allows us to deliver bespoke service combinations, customised to provide the most effective solutions to meet our customer requirements.

With leading technical expertise and practical management skills, Abacus is your partner of choice for technology solutions. As a leading provider of quality services and products and a proven record, we always aim to exceed our clients’ expectations, in addressing their IT challenges. www.abacus.ie 

About Winscribe:

Winscribe is a world leading provider of digital dictation software supporting business requirements for digital dictation, transcription, speech recognition, and workflow management. Founded in 1995, Winscribe has offices in the USA, UK, New Zealand, Australia and Switzerland, with more than 100 sales partners in over 25 countries supporting more than 350,000 users worldwide.

The Winscribe solution is built on Microsoft architecture, to ensure easy integration and maintenance. Winscribe also supports a wide range of manufacturer-independent dictation devices and is scalable from small, single office locations up to large multinational corporations. www.winscribe.com

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